Delivery is a flat rate per parcel: Rs 140 for prepaid orders (nothing to collect on delivery), or Rs 150 when we collect Cash on Delivery from your customer. There is no monthly subscription — you pay per delivery.

Yes. We collect payment from your customer on delivery — in cash or by Juice — on your behalf, at Rs 150 per parcel. A prepaid order (nothing to collect) is Rs 140.

Islandwide across all 9 districts of Mauritius. The same standard pricing applies in every zone — no surge or zone charges.

From your merchant dashboard, add your customer, delivery address and order details and create the order. A driver is then assigned for pickup.

Yes. You can follow every parcel from pickup through to delivery in real time from the merchant dashboard.

Collected payments are recorded against your orders and settled to you through the Rapido settlement process, with settlement tracked in your merchant wallet.

The delivery is marked as unsuccessful and moves into the returns workflow so the parcel can be returned to you through the Rapido network.

Returns are managed through a clear workflow. They are free when collected during your next scheduled pickup; a fee may apply if a separate return pickup is needed.

No. There are no monthly fees. You only pay the per-parcel delivery rate for the deliveries you send.

Any business that needs to deliver orders in Mauritius — social media sellers, online stores and local businesses all use Rapido.